Accessibility

We want shopping at WOOglasses to be usable for as many people as possible. If you have difficulty viewing information, navigating a page, selecting lenses or completing checkout, contact service@wooglasses.com or wooglassesuk@gmail.com or use our contact page.

Request help or report a barrier

Please tell us the page address, what you were trying to do, the problem you encountered, and your browser or assistive technology if relevant. You may request product or order information in a more accessible format. Include an order number for order enquiries, but do not send passwords, full card details or unrelated medical information.

Using the website

You can use your browser zoom controls to enlarge text. Our Help Centre & Eyewear Guides provides written information on prescriptions, PD, frame measurements, payment and delivery.

Ongoing improvements

We review feedback to improve access. Some checkout, payment or other features are provided by third parties and may have limitations. This statement does not claim that every page or third-party feature meets a particular accessibility standard. Contact us if a barrier prevents a purchase so we can discuss available assistance.