Contact

WOOglasses is operated by ETRACING LTD, registered in England and Wales under company number 15920631.

For product questions, prescription orders, delivery or returns, contact us at either email address:

service@wooglasses.com
wooglassesuk@gmail.com
Telephone: +44 7881 713470
Customer service hours: Monday–Friday, 09:00–17:00 (UK time).

Business and UK return address:
WOOglasses / ETRACING LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

Please contact us with your order number before posting a return so we can provide instructions. See our Returns & Refunds Policy for eligibility and return costs.

Orders are dispatched from our China warehouse. See our Shipping Policy for delivery options, times and UK import tax arrangements.

For an existing order, please include your order number and a brief description of your enquiry. You can also use the contact form below.